How long can I return the items?
Returns can be made within 14 days from the date you’ve received all your items. Please contact us immediately. No returns are made after 14 days from the date you’ve received your items.
Conditions
- All item(s) must be unworn and in the original condition with the original packaging and all tags attached. Any item(s) that appear to have been worn, washed, or altered in any way will not qualify for a refund. The original shipping cost (if any) is non-refundable, in most cases.
- All used items cannot be returned. Please contact our Support Center first for the above items if they have issues.
- The return shipping fee will be at your own cost. Please contact our Support Center for the returns.
How do I apply for an after-sales?
- Sign into your jikongbms.com account.
- Find the order in My Orders, Copy the order number.click the “Support Center“ button.
- Select the item(s) you would like and the reason(s) to request the refund/return.
- We’ll be in touch with solutions after we receive your information.
Important notice:
- To return a package, please contact our Customer Service for a return address. Please do not send your return to the sender’s address on your package.
- Please make sure you don’t include items not from JIKONGBMS.COM by accident in your return package. We will not be responsible for sending back those items to you.
Refunds
PayPal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
For some debit and credit card refunds to the original payment account cannot be made. In such cases, we will request customers to provide us with a PayPal account in their name to complete refunds. Thank you for your understanding.
Still Need Help?
Please contact our Support Center for further help. We will do our very best to help you and reply to all messages within 24 hours.
